Bridging the Pond: A U.S. Lawyer’s Observations of British Culture
By: Mary Suberu
Working in the London branch of a US law firm has been both a challenging and formative experience. Since moving from the States to work as a lawyer in the UK, I’ve found that adapting to British workplace culture isn’t just about learning new jargon or adjusting to the accent. It’s a nuanced transition that has fundamentally shaped how I approach my career and daily interactions. Read on to hear more about what I’ve learnt along the way.
1. Politeness and Indirect Communication
Most of my British coworkers communicate with politeness and subtlety. When they ask me to do something, they often begin with “perhaps,” “I wonder if,” or “would you mind,” even for straightforward requests. This is a stark contrast to the U.S. where I’m used to a more direct approach.
Learning to interpret these indirect cues and respond with similar sensitivity is key. For instance, if asked if something can be done “by any chance,” it usually means there’s an expectation that you’ll find a way to make it happen. While this takes some getting used to, it can actually lead to a more collaborative and respectful work environment.
2. Understanding the British Work Ethic
In the UK, there’s a strong emphasis on maintaining work-life balance. While generally law firms can be demanding with long hours and weekend work, I’ve noticed there’s also a commitment to ensuring that people aren’t burning out. For example, taking your ‘holidays’ or vacation is encouraged.
However, the pace is still quick, competitive and there’s a high performance culture, especially as we work with international clients. The expectation is that you work smart, produce high-quality results, and manage your time effectively, rather than putting in excessive hours just to be seen.
3. The Importance of Humo(u)r
Humour is a big part of British culture, and this carries over into the workplace. A quick wit and a light-hearted attitude can go a long way in building relationships and easing tension, even in a high-pressure environment. British humour is often dry and self-deprecating, which can be different from American humor. Joining in with a well-timed joke (when appropriate) can help you fit in.
This humour is also a social equalizer. While there’s still a level of hierarchy in London law firms (I’ll go into this more later), you’ll often see partners joking around with associates or trainees. It can be refreshing and a good reminder that everyone, regardless of their title, is part of the team.
4. Networking and Socializing with Colleagues
Networking in the UK is often more subtle and less transactional than in the U.S. Rather than diving right into discussing work or asking for a favor, it’s customary to spend time building a personal rapport. British professionals value sincerity and may be put off by overtly aggressive networking tactics. A good approach I’ve been advised to take is to get involved in firm events or attend local legal networking events without pushing for professional favors immediately.
Socializing often happens over tea, after-work drinks or team lunches, and this is where many business relationships are solidified. Pubs are a popular spot for these gatherings, and I’ve found that being comfortable with informal settings can help connect on a personal level with colleagues.
5. Hierarchy is Alive and Well
This one was a bit of a shock to me. There is certainly a formal hierarchy in the British workplace, and it’s clear you must respect it in order to succeed. This doesn’t mean partners and senior staff aren’t generally approachable, but there’s still an implicit respect for authority. It’s understood that junior associates should defer to seniors and take advantage of mentoring opportunities.
At the same time, input and independent thinking are valued. British workplace culture rewards those who can assert themselves with respect. I’ve learnt that finding that balance of confidence and respect can be a game-changer in building trust and credibility.
6. Workplace Diversity and Inclusion
Working in a global city like London, law firms tend to reflect that diversity. Creating inclusive environments is high on the priority list with many programs and policies in place to support employees from different backgrounds. That said, I’ve noticed the “diversity” in the UK looks different than in the U.S. For example, class background and educational pedigree is the diversity factor in the UK, while the U.S. is more focused on racial diversity.
Understanding these dynamics can help in navigating office politics with sensitivity and awareness. I’ve learnt the importance of approaching everyone as an individual and be mindful of cultural nuances within the British context.
7. Dress Code and Professional Appearance
There’s definitely a more formal dress code in the UK, although “business casual” has become more acceptable in the office. That said, British business attire is typically more conservative compared to American firms. Suits, dark colors, and polished shoes are the norm.
Attention to detail in one’s appearance is often seen as a reflection of professionalism and respect for the work environment. So, while you don’t have to be overly concerned about keeping up with fashion, investing in quality, classic pieces can go a long way.
Adapting to British workplace culture as a foreign lawyer in London has been an interesting but rewarding experience. It has certainly required some adjustments — like learning the art of indirect communication, embracing the work-life balance, and mastering the subtleties of British humour.
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